Overlay Network Services

When outsourcing the support or management of IT infrastructure or security, ensure alignment with goals and results. Discover how Nomios' strategic partnership delivers business-wide outcomes.

Core Services

Nomios technical assistance centre (NTAC)

Our managed security and infrastructure services help you with the operations of your technology environments. We provide you with technical expertise, service consistency, and flexibility across multiple vendors, technologies, and geographies. Reduce your overhead and improve efficiency by leveraging our scale, experience, expertise, and high levels of standardisation.

Standard Support Features

  • 24x7x365 service desk
  • Multi Vendor management
  • Guaranteed service levels agreements
  • Service commissioning and provisioning
  • Asset and license lifecycle management

  • Consultative services for optimisation

  • Capacity Management

  • Software management

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Optional Support Features

  • 1st and 2nd line technical support with escalation to vendor 3rd line
  • Monitoring, diagnosing and remediation capabilities.
  • Coordination and assist with repairs and field maintenance
  • Communication and escalation management with suppliers and third parties
  • Incident, Change and Problem management capabilities
  • Manage and communicate planned engineering works
  • Software release management
  • Hardware lifecycle management
  • Service Delivery Management
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Support services

Get the best support for your business today

Extend your network team with our support services and address issues before they impact your business.

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Your first choice in network support

Benefits of partnering with Nomios

icon Experts
We have highly skilled engineers who can help you.
icon Power
Utilise our knowledge base of common issues and quickly identify and diagnose common problems faster.
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Service desk
Manage Your IT Investment with Ease - Let Us Be Your Service Desk!
icon 24x7x365
We don't sleep and support is a phone call away.
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Guaranteed service
Service levels and defined response and lead times, based on your needs.​
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Cost saving
Save big with our cost-effective IT support!
Overlay support services

Additional overlay support services

Support services

Keeping your business secure and connected 24x7

Extend your UK IT team with our support services and address issues before they impact your business.

Talk to an expert
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